Cheetah Cars respects your privacy
Cheetah Cars will not take any information provided by you for use on any other site, resell it, or give it to anyone under any circumstance. We guarantee that all information that you share with us, including your contact information, and any pickup notes will remain confidential. We adhere to a strict anti-spam policy. We won't reveal or sell your email address to third parties. We won't send you emails if you don't want to receive them - except to confirm your booking and find out how our service was.
When you place an order, we send out an email with the order details and you will also receive an occasional newsletter from Cheetah Cars. This is our way of notifying you about upcoming offers and information we think may be helpful to you. Cheetah Cars will never share email addresses with anyone else. If you decide at any time that you want to stop receiving our emails, you can opt-out by clicking on the Unsubscribe link at the end of every email.
Our commitment to data security
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
Booking/Session Cookie: We use a session cookie to remember what you have told us during the booking process. We deem these cookies strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken and bookings will be unreliable.
Data and information may be collected and processed via various modes includes but is not limited to: Telephone/In person at our nominated sites ‘Face to Face’ Website/Mobile Application Email/Live Chat Social Media/Review Website Third party organisations booking on your behalf/Other Booking platforms and portals Types of data information gathered and processed includes but is not limited to; Booker and passenger name - this allows us to know who we are collecting and share with the driver responsible to carry out the trip Home/Work or nominated collection/drop off addresses including any stops/via’s – this allows us to price a trip accurately and assists the driver in delivering the service as required. Telephone numbers (Landline/Mobile/International) – this allows us to send you the booking confirmation details, driver tracking links, feedback survey and for the driver to contact you at the time of your transfer – note calls may be recorded for training purposes. Calls may be related to enquiries, bookings, complaints or other. Email address – we can send booking details, driver details, receipts and manage complaints/queries Details of the trip including times, instructions and any additional requirements Flights details – we aim to tracking all flights to ensure collection is made as per requirement.
All Transaction Details may be recorded to assist with future bookings with us, these details aid speed the booking process working as favourites. Surveys and feedback comments may be sent via email, text, or requested over a call – you have the option to participate and post. The findings are used to help Cheetah analyse the service levels and if posted may be visible to other users.
Your IP Address, device information, browser type may be recorded – we cannot establish the individual but merely used as a form statistics and patterns – Our online site and mobile application may collect Cookies to distinguish customers – the customer can control this through their browser settings and preferences. This element allows customers to gain better experience when browsing our site. The Mobile App uses location tracking – this enables us to locate you as a customer and offer services – this feature can also be disabled but could affect accuracy in the offering. The data collected is stored on a secured server through our vendor – the data may be transferred or stored to a location outside of EEA – if the vendor is based or has offices there – these individuals using this data will be involved with the fulfilment of the service or processing payment details.
Your Privacy From time to time we may communicate via email or text as way to market our services and offers – If you wish not to participate you have the right to make this decision and we will respect this – all you would be required to do is to unsubscribe -
How to contact us
Should you have further questions you can reach out to firstname.lastname@example.org subject title Data Control Team.